Terms of Use
Privacy Notice
Community Policy

Privacy Notice

​We recommend that you read this Privacy Notice in full to ensure you are completely informed about your personal data. However, if you only want to access a particular section of this Privacy Notice, use the links below to jump to that section.

​

CineMob respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal data about you and how you can exercise your privacy rights. This Privacy Notice only applies to personal data that we collect through our website at cinemob.com (“Website”), our official CineMob App (“App”) or the CineMob API (“API”) (together, the “Services”). Go CineMob Inc. is the controller of the data. To understand the terms under which you use the services that we offer, please read our Terms of Use.
 

​

​

CineMob (“CineMob,” “we,” “us,” or “our”) is a private, membership-based film community and event platform. CineMob enables registered members to discover films, express interest in specific titles, create and join member-initiated group screening events (“Mobs”), and engage with other members through film-related discussions and interactions.

​

​The CineMob platform facilitates coordination, communication, and participation around film experiences, both online and at in-person member gatherings where permitted. CineMob does not operate as a public ticketing service and does not provide open, public access to events. 

​

​For more information about CineMob, see our About section.

​​

​

The personal data we collect from you, either directly or indirectly, will depend on how you interact with us and with our Services. We collect personal data about you from the following different sources:

​

• Information you provide directly
  When you create an account or use CineMob’s community features, you may provide personal information including your identity and contact information, such as your name, email address, and phone number; your birthdate, which is used for age verification and to support age-appropriate experiences; account and profile information, including login credentials and any optional profile details you choose to add; and community content and activity, such as the mobs you create or join, movies you like, comments, reviews, messages, and other content you submit through the Service.

​

• Information we collect automatically (indirectly)
  When you use the Services, we may automatically collect certain information about your interactions and device, including app and website usage information such as the features you use, screens or pages visited, clicks or taps, time spent, and related interaction data; device and technical information such as your device type, operating system, app version, language settings, IP address, approximate location derived from your IP address, and identifiers necessary to operate and secure the Services; and diagnostics and performance information, including crash logs, error reports, and performance metrics.

​

• Location and contact information collected but not stored
  In some cases, the Services may collect your device location and/or access your contacts only if you enable these permissions (for example, to help you find local events or connect with friends). We do not store your precise device location or your address book/contacts on CineMob servers. If used, this data is processed transiently (e.g., in-session) to provide the feature you requested.

​

• Information from third parties
  We receive certain information from third-party service providers that help us operate and improve the Services. This includes transaction-related information from Stripe, our payment processing provider, such as payment status and related metadata; CineMob does not receive or store full credit or debit card numbers. We also receive usage, event, and device or application diagnostic information from PostHog, which we use for product analytics and to understand how the Services are used. PostHog is configured by us to collect data in accordance with this Privacy Notice.

​​

​

​

​

We use your personal data only for the purposes described below, or as otherwise disclosed at the time of collection. Depending on where you live, we rely on one or more of the following legal bases: contract, consent, legitimate interests, and legal obligation. 

​

• Provide and operate the Services (Contract)
  We process your personal data to create and administer your account, enable the core features of the Services—including joining and creating mobs, posting comments, and saving films—and to provide customer support, including responding to inquiries, requests, and support-related communications.

​​

• Facilitate payments and subscriptions (Contract / Legal obligation)
  We process purchases, subscriptions, and other transactions through our payment service provider, Stripe, and receive transaction-related information necessary to complete and manage those payments. We also maintain records required for accounting, tax, regulatory, and compliance purposes in accordance with applicable laws.
   

• Improve and protect the Services (Legitimate interests)
  We use personal data to monitor and analyze the performance of the Services, debug issues, and understand usage trends in order to improve functionality and reliability. We also process information to detect, prevent, and address fraud, abuse, and security incidents, to enforce our terms and policies, and to protect our legal rights and the safety and integrity of the Services.
   

• Personalize your experience (Legitimate interests / Consent where required)
  We may use your activity on the Services—such as films you like or mobs you join—to personalize your experience by recommending relevant films, mobs, or features. Where enabled or required by law, we may also use approximate location information (such as city-level data derived from IP address) to display relevant or localized content.
   

• Communications (Contract / Legitimate interests)
  We use your contact information to send service-related communications, such as account verification messages, password resets, security notices, and important updates about the Services. We also process communications data to respond to support inquiries, administrative requests, and other messages you send to us.
   

• Optional features requiring permissions (Consent)
  If you enable device permissions (e.g., location/contacts), we use that data only to provide the feature you requested and, as noted above, we do not store precise location or contacts on our servers.
   

​

​​

We may share personal data with the following categories of recipients:

​

• Service providers (processors)
  We share personal data with third-party service providers that help us operate, maintain, and improve the Services. These providers include Stripe for payment processing (as applicable), PostHog for product analytics and diagnostics, and hosting, database, security, and infrastructure providers necessary to operate and support the Services. These service providers are permitted to process personal data only on our behalf and solely for the purposes of providing services to us, and they are required to protect personal data in a manner consistent with this Privacy Notice and applicable law.
   

• Legal and safety
  We may disclose personal information where we believe such disclosure is necessary to comply with a legal obligation or lawful request, to protect the rights, safety, and security of CineMob, our users, or others, or to investigate, prevent, or address fraud, security incidents, or other harmful or unlawful activity.
   

• Business transfers
  If we are involved in a merger, acquisition, reorganization, or sale of assets, personal data may be transferred as part of that transaction, subject to appropriate protections.
   

​​​

​​

We use cookies and similar technologies on the Website, and analogous technologies in the App, to keep you signed in, enable core functionality, remember your preferences, understand how the Services are used, improve performance, and diagnose technical issues. These technologies help us operate, maintain, and enhance the Services.

​

We also use analytics tools, including PostHog, to analyze how users interact with the Services. Depending on configuration and context, this may involve the use of cookies on the Website, device or application identifiers in the App, and event-based tracking to understand usage patterns and performance.

​

You can control the use of cookies through your browser settings and, where required by law, through any cookie consent banner or preference settings we provide. Please note that disabling certain cookies or tracking technologies may affect the functionality or availability of some features of the Services.

​​

​​

​​​

We use appropriate technical and organizational measures designed to protect personal data, including access controls and encryption in transit where appropriate. No system is 100% secure, but we work to protect your information and to promptly address security issues.

​

​

​

CineMob and our service providers may process personal data in countries other than where you live. These countries may have different data protection laws.

Where required, we use appropriate safeguards for international transfers (for example, contractual protections such as standard contractual clauses, where applicable). 



We retain personal data for as long as we have an ongoing legitimate need to do so, including to provide and operate the Services, maintain and administer your account, comply with applicable legal, tax, and accounting obligations, and resolve disputes or enforce our agreements.

​

If you delete your account, we will delete or anonymize your personal data where reasonably possible. In some cases, we may retain certain information for a limited period where required by law or where necessary for legitimate business purposes, such as compliance, dispute resolution, fraud prevention, or maintaining backup and archival records.

​​

​​

​​

Depending on your location and applicable law, you may have certain rights in relation to your personal data. These rights may include the ability to request access to a copy of the personal data we hold about you, request that we correct or update inaccurate or incomplete information, or request the deletion of your personal data, subject to legal, regulatory, security, or legitimate business exceptions.

​​

You may also have the right to object to or request restrictions on certain processing activities, request a copy of your personal data in a structured, commonly used, and machine-readable format, and withdraw your consent at any time where processing is based on consent. To exercise your rights, please contact us using the details provided in this Privacy Notice.

​​​

• How to exercise your rights
  To exercise any of the rights described above, please contact us at info@cinemob.com. We may need to verify your identity before processing your request. When you request deletion of your personal data, we will delete or anonymize your information unless retention is required or permitted by law (for example, for accounting, fraud prevention, security, or legal compliance). Certain content you have shared with others (such as comments or event participation) may remain visible in anonymized form.
   

• Marketing preferences
  If we send marketing emails, you can opt out using the unsubscribe link in those messages. Service/transactional messages (like important account notices) may still be sent.
   

• Children / age
  CineMob is not intended for children under 13 (or the minimum age required where you live). If you believe a child has provided personal data to us, contact us so we can take appropriate action.

​​​

​​​

​

We may update this Privacy Notice from time to time. When we do, we will revise the “Last updated” date at the top and may provide additional notice if required by law.
 

​​

​​

For questions or requests related to privacy, contact:

​

Email: info@cinemob.com

Company: Go CineMob Inc.

Address: CineMob, 311 E 50th Street, New York, NY 10022